Austin Reed
About Austin Reed
Austin Reed is a Customer Success Manager at Seamless.AI with extensive experience in customer success and a strong background in the internet industry.
Current Role at Seamless.AI
Austin Reed is currently serving as a Customer Success Manager at Seamless.AI. In this role, Austin manages a book of business valued at $745,000 and growing. He brings his extensive experience from previous positions to ensure customers achieve maximum satisfaction and success with Seamless.AI's solutions.
Previous Experience at KnowBe4
Before joining Seamless.AI, Austin spent two years (2020 to 2022) at KnowBe4 as a Customer Success Manager. Located in Clearwater, Florida, United States, he played a critical role in implementing strategies that enhanced customer satisfaction and retention.
Early Career at Time Doctor and Manatee County Sheriff's Office
In 2020, Austin worked as a Customer Success Specialist at Time Doctor for five months in Parrish, Florida. Prior to that, he served as a Deputy Sheriff at the Manatee County Sheriff's Office from 2016 to 2020. These diverse roles have equipped him with a unique skill set in handling customer relationships and public service.
Educational Background and Skills
Austin Reed graduated from Manatee Technical Institute and attended Cameron High School. He possesses strong skills in Microsoft Word, Retail, Sales, Customer Satisfaction, and Inventory Management. His educational background and skills support his extensive experience in the customer success domain.
Experience in the Customer Success Industry
Austin has a longstanding career in the customer success field. He previously served as a Customer Success Manager at Hooverround from 2013 to 2015. With a strong background in the internet industry, Austin is well-versed in managing enterprise-level customer success initiatives, ensuring customer needs are met proficiently.