Brandon Hamilton
About Brandon Hamilton
Brandon Hamilton is a Customer Success Manager at Seamless.AI with a background in marketing and client success management.
Current Role at Seamless.AI
Brandon Hamilton currently serves as a Customer Success Manager at Seamless.AI. In this role, he is responsible for ensuring customers achieve their desired outcomes while using the company's services. His focus includes customer satisfaction, retention, and fostering relationships to ensure continued success.
Previous Position at Nextech Systems
From 2017 to 2021, Brandon Hamilton worked as a Client Success Manager at Nextech Systems in the Tampa/St. Petersburg, Florida Area. During his tenure, he managed a territory of 239 accounts across Georgia, Alabama, South Carolina, and North Carolina. His work contributed to generating over 2 million dollars in recurring revenue annually, with a 98% customer retention rate. He collaborated with the Inside Sales Manager to analyze sales pipelines, qualify leads, and address workflow inefficiencies using solution selling techniques.
Early Career at Grand Slam Baseball
Brandon Hamilton's early career included a role as Assistant Director at Grand Slam Baseball - St. Pauls School in Clearwater, FL, where he worked from 2012 to 2017. During his five-year tenure, he dedicated himself to overseeing various operational and administrative tasks, supporting the organization's activities and programs.
Educational Background
Brandon Hamilton pursued his higher education at Florida State University - College of Business, where he earned a Bachelor of Science (B.S.) in Marketing from 2014 to 2017. His coursework focused on marketing and sales strategies, Supply Chain/Logistics, and consumer behavior. Additionally, he achieved an Associates Degree while still in high school through St. Petersburg College.
Expertise and Skills
Brandon Hamilton has demonstrated expertise in analyzing marketing research using Chi-Square and other regression models. He has effectively utilized solution selling techniques to resolve client issues and has acted as a liaison between departments to strategize call campaigns. His role at Nextech Systems involved working directly with sales managers to improve internal workflows and client interactions.