James Di Nicola
About James Di Nicola
James Di Nicola is a Customer Success Manager at Seamless.AI, who previously worked as a Customer Success Support Specialist and at Erie Insurance Group as a Claims Support Specialist.
Title
James Di Nicola is currently a Customer Success Manager at Seamless.AI.
Current Role at Seamless.AI
James Di Nicola has been serving as the Customer Success Manager at Seamless.AI since May 2022. His responsibilities include ensuring customer satisfaction, managing client relationships, and driving continued success with the company's solutions.
Previous Roles and Experience
Before becoming a Customer Success Manager, James Di Nicola worked as a Customer Success Support Specialist (Technical) at Seamless.AI from 2021 to 2022. He also spent two years at Erie Insurance Group in Erie, Pennsylvania, as a Claims Support Specialist from 2019 to 2021.
Education and Expertise
James Di Nicola holds a Bachelor of Science (BS) degree in Biology from Indiana University of Pennsylvania. His background in science provides a strong foundation for his analytical and problem-solving skills, which are crucial in his roles in customer success and support.