Mary Alden Gentry
About Mary Alden Gentry
Mary Alden Gentry is a Customer Success Manager at Seamless.AI, known for her strong focus on building relationships with C-level executives and exceptional presentation skills.
Current Title and Role
Mary Alden Gentry is currently a Customer Success Manager at Seamless.AI, a position she has held since November 2022. In her role, she focuses on building lasting relationships with C-level executives, ensuring customer success through effective communication and collaboration.
Previous Experience at Microsoft
Before joining Seamless.AI, Mary worked at Microsoft in various capacities. From 2021 to 2022, she served as an Azure Customer Success Manager in Atlanta, Georgia, where she specialized in assisting customers with Azure services. Additionally, she held the role of Customer Success Manager/Licensing Solution Specialist for six months in 2021, focusing on customer relationship management and licensing solutions.
Background in Sales and Business Development
Mary Alden Gentry has significant experience in sales and business development. She worked at LoopUp, first as a Business Development Associate from 2019 to 2020, and later as a Sr. Associate, Sales - Event, from 2020 to 2021 in the Greater Atlanta Area. These roles helped her hone her skills in sales strategies and client relationship management.
Educational Background
Mary holds a Bachelor of Arts (BA) in Psychology from the University of Mississippi, where she studied from 2011 to 2016. Her academic background in psychology supports her ability to understand and address customer needs effectively.
Expertise in Customer Success Management
Mary is known for her excellent presentation skills and a passion for problem-solving to enhance the customer experience. She has worked with both SMB and Enterprise companies, demonstrating a versatile approach to managing customers. Her direct communication and solution management skills are key components of her professional approach.