Sarah Burger
About Sarah Burger
Sarah Burger is a Customer Success Manager - Strategic at Seamless.AI with over 30 years of experience in the healthcare and technology sectors.
Current Title and Position
Sarah Burger currently holds the position of Customer Success Manager - Strategic at Seamless.AI. In this role, Sarah leverages her extensive experience in customer success to enhance client satisfaction and retention. She is responsible for overseeing strategic client relationships and ensuring that the company's services continuously meet client needs.
Previous Roles at Seamless.AI
Before her current role, Sarah Burger worked at Seamless.AI as the Customer Success Manager - Mid Market for five months in 2022. Her responsibilities included managing client relations and ensuring client success among mid-market accounts. This short-term role paved the way for her current strategic position.
Career at Nextech Systems
Sarah Burger served as a Customer Success Manager at Nextech Systems from 2019 to 2022. During her three years at Nextech, she was instrumental in improving client satisfaction and retention rates. Her work primarily focused on ensuring that healthcare technology solutions effectively met client needs, making her an asset to the company.
Background in Technical Support and Customer Success at SRS Health
Sarah Burger's career at SRS Health showcased her versatility. She initially joined as a Senior Technical Support Analyst from 2016 to 2018, demonstrating her technical expertise. She then transitioned to the role of Customer Success Manager from 2018 to 2019. Her ability to shift from technical support to a client-facing role highlighted her adaptability in managing customer relationships and technical issues efficiently.
Longstanding Role at Western Kentucky Orthopaedic & Neurosurgical Associates
At Western Kentucky Orthopaedic & Neurosurgical Associates, Sarah Burger held a significant role as Network Administrator from 1991 to 2016, spanning 25 years. She also handled Payment Entry and Insurance Processing from 1991 to 2007. Her long tenure at this establishment underscores her commitment and deep-rooted contributions to the local business community in Bowling Green, KY.
Educational Background in Technology
Sarah Burger studied at the Kentucky Advanced Technology Center, where she earned a PC Technician certification from 1993 to 1994. Additionally, she pursued studies to become a Computer Technician. Her educational background laid a solid foundation for her career in technology and customer success management.
Extensive Experience in Healthcare and Technology
With over 30 years of experience in the healthcare and technology sectors, Sarah Burger has built a robust career that spans multiple roles and responsibilities. Her expertise is particularly noted in customer success management within healthcare technology companies, where she has consistently driven improvements in client satisfaction and retention.