Caia Mc Allister
About Caia Mc Allister
Caia McAllister is a Customer Success Associate at SeamlessMD in Toronto, Ontario, Canada, with a background in event coordination and customer service. She has previously held roles at The Traveller Inc., Rust-Oleum Corporation, and the University of Ottawa, and holds a Bachelor of Arts in English Language and Literature.
Current Role at SeamlessMD
Caia Mc Allister has been serving as a Customer Success Associate at SeamlessMD since 2021. In this role, she applies her skills in administration, time management, and teamwork to enhance customer experiences. Her position involves collaborating with clients to ensure they effectively utilize SeamlessMD's services, contributing to overall customer satisfaction.
Previous Experience in Customer Service
Before joining SeamlessMD, Caia worked as a Bilingual Customer Service Representative at Rust-Oleum Corporation from 2020 to 2021. Her responsibilities included assisting customers in both English and French, which strengthened her communication skills. Additionally, she has a background as a Bilingual Administrative Receptionist at The Traveller Inc. from 2015 to 2016, where she further developed her customer service capabilities.
Background in Event Coordination
Caia Mc Allister has a strong background in event coordination, having worked in the events services industry. She served as a Program Coordinator at The Traveller Inc. from 2016 to 2020. Her experience in this area complements her current role in customer success, as she utilizes her organizational skills to manage client interactions effectively.
Educational Qualifications
Caia studied at La Citadelle High School and later attended the University of Ottawa, where she earned a Bachelor of Arts (B.A.) in English Language and Literature/Letters from 2010 to 2014. Her educational background provides her with strong communication skills, which are essential in her customer-focused roles.
Professional Development and Skills
Throughout her career, Caia has developed a range of skills that enhance her effectiveness in customer success roles. These include administration, time management, teamwork, and filing. Her diverse work experience, including her role as a Junior Project Officer at the University of Ottawa from 2012 to 2014, has contributed to her professional growth and ability to manage client relationships.