Madison Brett, Mha
About Madison Brett, Mha
Madison Brett is a Customer Success Associate at SeamlessMD in Toronto, Ontario, with a strong background in healthcare administration and customer service. She holds a Master of Healthcare Administration from the University of New England and has advanced knowledge of the Canadian and U.S. healthcare systems.
Work at SeamlessMD
Madison Brett serves as a Customer Success Associate at SeamlessMD, a position she has held since 2022. In this role, she focuses on enhancing customer satisfaction and ensuring that clients effectively utilize the company's digital health platform. Her work is based in Toronto, Ontario, Canada, where she collaborates with healthcare providers to improve patient engagement and outcomes.
Education and Expertise
Madison Brett holds a Master of Healthcare Administration (MHA) from the University of New England, which she completed in 2022. Prior to this, she earned a Bachelor’s degree in Biology from McMaster University, studying from 2015 to 2019. Her educational background equips her with a solid foundation in healthcare principles and practices, complemented by her advanced knowledge of both the Canadian and U.S. healthcare systems.
Background
Before joining SeamlessMD, Madison worked as a Homecare Coordinator at Dynacare from 2019 to 2022. In this role, she coordinated homecare services, contributing to patient care management. Additionally, she gained research experience as a Summer Research Student at the University Health Network in 2018, where she worked for two months at Toronto Western Hospital.
Achievements
Madison Brett possesses exceptional communication skills and has extensive customer-facing experience. Her roles in various healthcare settings have allowed her to develop a strong understanding of patient needs and service delivery. She is actively seeking opportunities to further her experience in the field of health administration, demonstrating her commitment to professional growth in the healthcare sector.