Ashish Tripathi
About Ashish Tripathi
Ashish Tripathi is a Customer Success Partner at Searce Inc, where he focuses on managing projects and enhancing product strategy. He has a background in Mechanical Engineering and extensive experience in customer success and project management across various companies in Pune, India.
Current Role at Searce Inc
Ashish Tripathi serves as a Customer Success Partner at Searce Inc, a position he has held since 2021. In this role, he prioritizes and manages multiple projects, ensuring they adhere to specifications, timelines, and budget constraints. He collaborates with stakeholders to identify and address pain points through technology, operating within an Agile environment. His focus is on enhancing product strategy and driving product adoption.
Professional Experience
Prior to his current role, Ashish Tripathi accumulated diverse experience in project management and customer success. He worked at Enthralltech Pvt. Ltd. as a Project Coordinator from 2016 to 2017. He then served as a Project Leader at UpsideLMS from 2017 to 2019. Following that, he was a Customer Success Associate at Darwinbox from 2020 to 2021. His earlier role included working as a Deputy Sales Manager/Project Engineer at Jakap mitend in 2015 and as an SEO Specialist at softusvista in 2016.
Education and Qualifications
Ashish Tripathi earned a Bachelor of Engineering (B.E.) in Mechanical Engineering from the Army Institute of Technology in Pune, completing his studies from 2009 to 2013. Prior to this, he attended Kendriya Vidyalaya, where he achieved a High School Diploma from 1996 to 2008. His educational background provides a strong foundation for his technical and analytical skills in his professional roles.
Technical Skills and Tools
Ashish Tripathi possesses expertise in various tools essential for project management and customer success. He is proficient in Zoho, Freshworks, Darwinbox, JIRA, Draw.io, Excel, Microsoft Project, and PowerPoint. His technical skills enable him to collaborate effectively with product teams, refine processes, and identify areas for improvement, ensuring the delivery of business value.