Deepak Kukreja
About Deepak Kukreja
Deepak Kukreja is a Lead Client Success professional with extensive experience in customer relationship management and strategic planning. He has a background in engineering and business leadership, having worked with notable organizations such as Maruti Suzuki and Searce Inc.
Work at Searce
Deepak Kukreja currently holds the position of Lead - Client Success at Searce Inc, a role he has occupied since 2022. In this capacity, he focuses on enhancing customer experiences and engagement, which underscores his expertise in customer relationship management. His strategic planning skills are evident in his management of network expansion in urban territories, contributing to the overall growth of the organization and its channel partners.
Previous Experience
Before joining Searce, Deepak Kukreja worked at Maruti Suzuki India Limited as a Territory Service Manager from 2017 to 2020. He also served as a Graduate Engineering Trainee at the same company from 2016 to 2017. His earlier internships include positions at Indian Railways in 2014 and Uniparts India Ltd. in 2015. Additionally, he was a Placement Coordinator at G. B. Pant Govt. Engineering College from 2015 to 2016.
Education and Expertise
Deepak Kukreja earned his Bachelor of Engineering (BE) in Mechanical and Automation Engineering from G.B. Pant Govt. Engineering College, where he studied from 2012 to 2016. He furthered his education at the Indian Institute of Management, Kozhikode, obtaining a Post Graduate Program in Business Leadership from 2020 to 2022. His educational background supports his expertise in customer relationship management and strategic planning.
Achievements in Business Growth
During his tenure at Maruti Suzuki India Limited, Deepak Kukreja played a significant role in ensuring business growth through customer retention and technological improvements. He managed spares business management, reflecting his proficiency in supply chain and inventory management. Additionally, he conducted pilot projects for the company prior to their Pan-India rollout, demonstrating his capability in managing and implementing large-scale initiatives.
Commitment to Workforce Development
Deepak Kukreja has contributed to the manpower and skill enhancement of channel partner personnel. His efforts in this area highlight his commitment to workforce development, ensuring that both the organization and its partners are equipped with the necessary skills for success.