Gaurav Gupta
About Gaurav Gupta
Gaurav Gupta is the Director of Service Delivery & Automation at Searce Inc, where he leads a team of over 200 professionals in automating and transforming business processes in logistics and supply chain sectors. He has a diverse background in technology and business, with previous roles at IBM and Verizon, and holds an MBA from IIT Kanpur.
Current Role at Searce Inc
Gaurav Gupta serves as the Director of Service Delivery & Automation at Searce Inc, a position he has held since 2019. In this role, he leads a team of over 200 professionals dedicated to automating and transforming complex business processes, particularly in the logistics and supply chain sectors. His leadership focuses on enhancing service delivery and driving business transformation initiatives within the organization.
Previous Experience at Searce Inc
Prior to his current role, Gaurav Gupta held several positions at Searce Inc. He was the Senior Client Success Partner from 2016 to 2019, where he focused on client engagement. He also served as a Senior Business Process Manager from 2014 to 2016 and as a Business Process Manager from 2013 to 2014. Additionally, he briefly worked as Practice Lead for Business Transformation in 2019.
Experience at Verizon
Gaurav Gupta has extensive experience at Verizon, where he worked in various capacities from 2006 to 2011. His roles included Software Engineer, Analyst, Senior Analyst, and Advisory Systems Engineer. His tenure at Verizon provided him with a solid foundation in technology and business analysis, contributing to his expertise in managing large off-shoring engagements.
Educational Background
Gaurav Gupta holds a Master of Business Administration (MBA) from IIT Kanpur, where he studied Operations and Finance from 2011 to 2013. He also earned a B.Tech in Electronics and Communication from Dr. A.P.J. Abdul Kalam Technical University from 2002 to 2006. In 2020, he completed a managerial effectiveness certification program at the Indian Institute of Management Ahmedabad, focusing on skills such as negotiation and effective team management.
Skills and Expertise
Gaurav Gupta possesses a strong blend of technological expertise and business acumen. He has demonstrated proficiency in managing large off-shoring engagements and has experience working with high-level stakeholders, including VPs and CFOs. His ability to collaborate effectively with cross-functional teams across HR, Operations, Finance, IT development, and Infrastructure has been a key aspect of his professional success.