Sourabh Goswamy
About Sourabh Goswamy
Sourabh Goswamy is a Business Process Manager at Searce Inc, where he has worked for 17 years. He has extensive experience in managing large teams and has successfully created a comprehensive setup for sales and cloud operations.
Work at Searce
Sourabh Goswamy has been employed at Searce Inc since 2007, serving as a Business Process Manager for 17 years. His role involves overseeing various business processes and ensuring operational efficiency within the organization. He has played a significant part in creating a comprehensive setup for sales and cloud operations, which encompasses the entire order-to-cash cycle, including invoicing, customer relationship management (CRM), and console handling. His long tenure at Searce highlights his commitment to the company and his expertise in managing complex business processes.
Education and Expertise
Sourabh Goswamy earned a Bachelor of Commerce (BCom) degree from G.S. College of Commerce & Economics in Jabalpur, India, where he studied Business/Commerce from 2000 to 2003. His educational background provides a solid foundation for his career in business process management. Over the years, he has developed expertise in resource management, recruitment, development, and training, which are essential skills for leading teams effectively.
Background
Sourabh Goswamy has accumulated 11 years of experience managing teams of over 50 members. His background includes a focus on resource management and team development, which has been critical in his role at Searce. His experience encompasses various aspects of business operations, enabling him to lead teams and streamline processes effectively.
Achievements in Process Management
Sourabh has successfully transitioned six energy customer hubs globally with a zero-tolerance approach. This involved visiting leading logistics companies in the US and APAC regions for process onboarding. His ability to manage complex transitions and ensure compliance reflects his proficiency in process management and operational excellence.