Aman Mukhija
About Aman Mukhija
Aman Mukhija is a Senior Manager in Customer Success at Seclore, with over 14 years of experience in customer engagement and account management. He has held various roles at prominent companies, including Citrix, Zscaler, and IBM, and has a strong background in cybersecurity and team development.
Current Role at Seclore
Aman Mukhija serves as the Senior Manager of Customer Success at Seclore, a position he has held since 2023. Based in Mumbai, Maharashtra, India, he focuses on enhancing customer experience and engagement. His role involves leading initiatives that support customer retention and satisfaction, ensuring that clients receive optimal value from Seclore's offerings.
Professional Experience
Aman Mukhija has over 14 years of experience in customer success and account management. He has held various roles at prominent companies, including Citrix, where he worked as a Product Engineer, Senior Engineer, Product Specialist, and Technical Lead. His tenure at Zscaler as a Technical Account Manager and at ColorTokens, Inc. as Manager of Customer Success Management further solidified his expertise in customer engagement and retention.
Educational Background
Aman Mukhija studied at the Indian Institute of Management Bangalore, where he completed an Executive General Management Program (EGMP) in Business Administration and Management from 2017 to 2018. He also holds a Bachelor of Technology (BTech) degree in Information Technology from Kurukshetra University. His educational background supports his proficiency in managing customer success initiatives.
Focus on Cybersecurity
Aman Mukhija emphasizes transforming organizations through zero trust cybersecurity principles. His work aims to enhance resilience against increasing cyber threats, reflecting his commitment to integrating security measures within customer success strategies. This focus aligns with industry trends towards prioritizing cybersecurity in customer engagement practices.
Career Progression
Aman's career began at IBM as a Managed Operations professional, followed by a role at Dell as a Technical Services Associate. He then transitioned to HCL Technologies as a Senior Specialist. His diverse experience across these organizations has contributed to his comprehensive understanding of customer success and technical support in various sectors.