Govind Yadav
About Govind Yadav
Govind Yadav is a Technical Specialist with over 7 years of experience in the IT industry, currently working at Seclore in India. He has a background in technical support and customer service, having held various roles at Seclore and other companies.
Work at Seclore
Govind Yadav currently serves as a Technical Specialist at Seclore, a position he has held since 2022. Prior to this role, he worked as an Application Support Engineer L2 for 11 months in 2021, and as a Senior Application Support Engineer for 6 months in the same year. His responsibilities include providing technical support and ensuring customer satisfaction. In his current role, he supports critical customers globally, focusing on delivering high-quality support experiences.
Education and Expertise
Govind Yadav earned a Bachelor's degree in Information Technology from St. Rocks College, Borivali West, completing his studies from 2011 to 2014. His educational background has equipped him with a solid foundation in IT principles, which he has applied throughout his career. With over 7 years of experience in the IT industry, he specializes in technical support and customer service, demonstrating expertise in these areas.
Background
Before joining Seclore, Govind Yadav worked at Continuum Managed Services as a Technical Support Engineer for one year in 2017. He also served as an SAP Consultant at Impact Infotech Pvt. Ltd. from 2015 to 2016. His diverse work experience has contributed to his technical skills and customer service capabilities, allowing him to effectively address client needs.
Achievements
In his current role, Govind Yadav provides training and mentorship to team members, enhancing their technical skills and support capabilities. This initiative reflects his commitment to professional development within his team and contributes to the overall effectiveness of the support services provided by Seclore.