Jitendra Lakhwani
About Jitendra Lakhwani
Jitendra Lakhwani is a Customer Success Manager at Seclore, with over 10 years of experience in Customer Success and Business Solution Consulting. He holds a Bachelor of Engineering in Information Technology and an MBA, and has a strong interest in data security and digital marketing.
Current Role as Customer Success Manager
Jitendra Lakhwani currently serves as a Customer Success Manager at Seclore, a position he has held since 2022 in the San Francisco Bay Area. In this role, he focuses on ensuring client satisfaction and success by understanding their needs and providing tailored solutions. His expertise in consultative selling is crucial for effectively addressing client requirements and fostering long-term relationships.
Previous Experience at Seclore
Lakhwani has a notable history with Seclore, having worked there in various capacities. He was a Solution Consultant from 2016 to 2018 in the Mumbai Area, where he contributed to client solutions. Following this, he served as a Senior Product Solution Specialist from 2018 to 2023 in Milpitas, California. His roles have provided him with extensive experience in customer success and business solution consulting.
Educational Background
Jitendra Lakhwani holds a Bachelor of Engineering (B.E.) in Information Technology from Thadomal Shahani Engineering College, where he studied from 2005 to 2009. He also earned a Master of Business Administration (M.B.A.) from Great Lakes Institute of Management in 2013. His education has equipped him with a strong foundation in technology and business management.
Skills and Expertise
Lakhwani possesses skills in Software Development Life Cycle (SDLC) and Release Management, which are essential for overseeing software development and deployment processes. He has over 10 years of experience in Customer Success, Account Management, and Business Solution Consulting, particularly for Fortune 100 BFSI and diversified group accounts. His strong interest in data security aligns with Seclore's focus on data-centric security solutions.
Interests in Marketing and Digital Ventures
In addition to his technical and managerial skills, Lakhwani has a keen interest in marketing and internet ventures. This interest indicates a broad understanding of digital business landscapes and complements his role in customer success, where knowledge of market trends can enhance client engagement and solution delivery.