Saurabh Dewangan
About Saurabh Dewangan
Saurabh Dewangan is a Customer Success Manager at Seclore, where he has worked since 2022. He holds a B.Tech in Electronics and Communications Engineering and an MBA in Marketing, and has previous experience at companies such as Infosys and Sodexo.
Current Role at Seclore
Saurabh Dewangan serves as a Customer Success Manager at Seclore, a position he has held since 2022. In this role, he manages a portfolio of 35 to 45 customers, focusing on maintaining client relationships and ensuring subscription renewals. He has complete ownership of the renewal processes, which includes overseeing commercial negotiations and deal closures. Additionally, he participates in key cross-functional meetings as a representative of the Customer Success Department, contributing to discussions about goals and future growth for customer accounts.
Previous Experience at Seclore
Before his current role, Saurabh worked at Seclore as an Associate Customer Success Manager from 2021 to 2022. During this 11-month tenure, he contributed to the customer success initiatives and supported the management of client accounts, further developing his expertise in customer relationship management.
Work History at Other Companies
Saurabh has a diverse work history that includes positions at several notable companies. He worked as a System Engineer at Infosys from 2016 to 2018 in Pune, India. Prior to that, he was a Project Trainee at Tata Communications for one month in 2015. He also gained experience as a Marketing Intern at Sodexo Benefits and Rewards Services for two months in 2020.
Educational Background
Saurabh holds a Bachelor of Technology (B.Tech.) degree in Electronics and Communications Engineering from Visvesvaraya National Institute of Technology, where he studied from 2012 to 2016. He furthered his education by obtaining a Master of Business Administration (MBA) in Marketing from SVKM's Narsee Monjee Institute of Management Studies (NMIMS) from 2019 to 2021. His foundational education includes attending St. Xavier's High School in Nagpur and the International Indian School Al-Jubail.