Andrew R. Smallwood
About Andrew R. Smallwood
Andrew R. Smallwood serves as the Chief Customer Officer at Second Nature since 2023 and has extensive experience in sales and leadership roles within the company. He also holds a position as Chairman of the Board at Front Row Foundation and has been active in the property management industry through his podcast and various leadership roles.
Work at Second Nature
Andrew R. Smallwood currently serves as the Chief Customer Officer at Second Nature, a position he has held since 2023. He has been with the company for a total of five years, having previously worked as the VP of Revenue from 2021 to 2023 and as the Director of Sales from 2018 to 2019. During his tenure, he also held the role of Director of Sales - National Accounts from 2019 to 2021 and served as a Sales Manager from 2017 to 2018. His extensive experience at Second Nature reflects his commitment to enhancing customer experiences and driving revenue growth.
Education and Expertise
Andrew R. Smallwood studied Organizational Sciences at The George Washington University and also attended Vanderbilt University. He is a certified Xchange practitioner, which equips him to facilitate positive change and transformation within organizations and communities. His educational background and certifications contribute to his expertise in the single-family rental (SFR) industry, where he has over six years of experience focusing on creating exceptional experiences for residents, investors, and managers.
Background
Andrew R. Smallwood has a diverse professional background, having worked in various roles at Vector Marketing from 2007 to 2016, including Senior Field Sales Manager and Campus Recruiting Manager. He also served as the Director of Development and Communications at Front Row Foundation from 2017 to 2019. His involvement with Front Row Foundation extends to his current role as Chairman of the Board of Directors, a position he has held since 2015, where he focuses on supporting individuals with life-threatening illnesses.
Achievements
Andrew R. Smallwood hosts the Triple Win Podcast, which aims to create exceptional experiences in the property management industry. His leadership at Front Row Foundation demonstrates his commitment to community service and philanthropy. He drives a mission of radical generosity in both his professional and personal endeavors, reflecting his dedication to making a positive impact in the lives of others.
Current Involvement at Pavilion
Since 2021, Andrew R. Smallwood has been an Executive Member at Pavilion, a community designed for professionals in the revenue and sales sectors. His involvement in Pavilion aligns with his extensive experience in sales and customer relations, allowing him to connect with other industry leaders and share insights on best practices.