Arielle Hassan
About Arielle Hassan
Arielle Hassan is a Client Success Manager currently working at Second Nature since 2022. She has a background in account management and customer service, with previous roles at Finance of America Mortgage and 24-7 Intouch.
Work at Second Nature
Arielle Hassan has been serving as a Client Success Manager at Second Nature since 2022. In this role, she focuses on ensuring client satisfaction and fostering strong relationships with customers. Her responsibilities include managing client accounts and providing support to enhance the overall client experience. This position allows her to leverage her previous experience in account management and customer service.
Previous Experience at Finance of America Mortgage
Prior to her current role, Arielle worked at Finance of America Mortgage. She held the position of Account Manager from 2021 to 2022, where she managed client accounts and provided tailored solutions. Before that, she served as a Junior Account Manager from 2020 to 2021, gaining foundational experience in account management and client relations.
Customer Service Leadership at 24-7 Intouch
Arielle Hassan has extensive experience in customer service, having worked at 24-7 Intouch. She was a Customer Service Team Lead from 2014 to 2016, where she supervised a team and ensured high-quality service delivery. Following this role, she served as Operations Manager from 2014 to 2020, overseeing operational processes and enhancing team performance in the Tampa/St. Petersburg, Florida area.
Education and Expertise
Arielle Hassan holds an Associate's degree in Psychology from Valencia College, which she completed from 2010 to 2013. She furthered her education by obtaining a Bachelor's degree in Psychology from Columbia Southern University between 2019 and 2021. Her academic background provides her with insights into human behavior, which is beneficial in her client-focused roles.