Tenia Armstrong
About Tenia Armstrong
Tenia Armstrong is an Account Manager at Second Nature, where she has worked since 2021. She has a diverse background in customer service and management, with previous roles at Republic Services, Party City, and Champs Sports.
Work at Second Nature
Tenia Armstrong has been serving as an Account Manager at Second Nature since 2021. In this role, she is responsible for managing client accounts and ensuring customer satisfaction. Prior to her current position, she worked as a Customer Care Specialist at Second Nature from 2019 to 2021. Her experience in both roles has contributed to her understanding of client needs and effective account management.
Previous Employment Experience
Before joining Second Nature, Tenia Armstrong worked at Republic Services as a Customer Service Specialist from 2016 to 2018 in the Charlotte, North Carolina Area. She also held the position of Assistant Manager at Party City from 2005 to 2011. Additionally, she worked as an Assistant Manager at Champs Sports from 2003 to 2005. This diverse background in customer service and management has equipped her with valuable skills applicable to her current role.
Education and Expertise
Tenia Armstrong completed her high school education at Heritage High School, where she achieved Advanced Studies from 1994 to 1998. She then attended the University of North Carolina at Charlotte, earning a Bachelor of Science in Business Administration from 2000 to 2002. Additionally, she studied Mortuary Science and Embalming at Gannon University from 1998 to 2000. This educational background supports her expertise in business management and customer relations.
Career Progression
Tenia Armstrong's career began in retail management, where she worked as an Assistant Manager at Champs Sports and Party City. She transitioned to customer service roles, gaining experience at Republic Services and Second Nature. Her career progression reflects a strong focus on customer care and account management, leading to her current position as an Account Manager.