Parisa Jalili
About Parisa Jalili
Parisa Jalili serves as the Chief Revenue Officer at The Second City, where she focuses on driving growth and innovation. With a background in sales operations and customer success, she has held various roles within the organization since 2013 and has a strong academic foundation in psychology.
Current Role at The Second City
Parisa Jalili serves as the Chief Revenue Officer (CRO) at The Second City, a position she has held since 2023. In this role, she is responsible for advancing the organization's growth and innovation across various platforms, including stages, classrooms, and corporate partnerships. Prior to her current position, she held the title of Chief Operating Officer (COO) at The Second City from 2020 to 2023, where she focused on operational strategies to enhance the organization's performance and outreach.
Previous Experience at The Second City
Before becoming COO, Parisa Jalili worked as the Vice President of Sales Operations at The Second City from 2019 to 2020. In this role, she contributed to the sales strategy and operational efficiency of the organization. Her tenure at The Second City reflects her commitment to honoring its legacy while driving forward its mission and goals.
Professional Background
Parisa Jalili has a diverse professional background that includes significant roles in sales and operations. She worked at Verizon Connect as part of the Sales Enablement and Sales Operations team in Global Customer Success from 2018 to 2019. Additionally, she served as a Client Services Manager at The Sage Group from 2013 to 2017 and held the position of Telecommunications Education Representative at APT Inc. from 2010 to 2013.
Education and Expertise
Parisa Jalili holds a Master of Arts (M.A.) in Counseling and Organizational Psychology from Adler University, which she achieved in 2013. She also earned a Bachelor of Arts (B.A.) in Psychology and Cognitive Sciences from the University of California, Irvine, completing her studies in 2009. Her educational background supports her expertise in organizational development and psychology, which she applies in her professional roles.
Contributions to Sales and Operations
Throughout her career, Parisa Jalili has developed management process frameworks, metrics, and tools that enhance the effectiveness of global sales, operations, support, and customer success teams. Her focus on creating structured processes has contributed to improved operational performance in her previous and current roles.