Bethany Causey
About Bethany Causey
Bethany Causey is a Manager of Customer Success at Secureframe, with a diverse background in account management and human resources. She holds a Master's degree in Criminal Law and is currently pursuing a PhD in Organization & Management: Leadership.
Current Role at Secureframe
Bethany Causey serves as the Manager of Customer Success at Secureframe, a position she has held since 2023. In this role, she focuses on enhancing customer satisfaction and ensuring that clients achieve their desired outcomes with Secureframe's services. Her experience in customer success positions her to effectively manage client relationships and drive engagement.
Previous Experience in Customer Success
Before her current role, Bethany worked at Secureframe as the Renewals Manager from 2022 to 2023. Her responsibilities included managing customer renewals and ensuring a smooth transition for clients. Prior to that, she held positions at GoCanvas, where she served as a Senior Account Manager for Enterprise Accounts and as a Mid-Market Account Manager.
Educational Background
Bethany Causey has an extensive educational background. She studied Criminal Law at Grand Canyon University, earning a Master's degree from 2018 to 2020. She also holds a Bachelor's degree in Law from the University of Maryland Global Campus, which she completed from 2015 to 2018. Currently, she is pursuing a Doctor of Philosophy in Organization & Management: Leadership at Liberty University, with an expected completion in 2025.
Professional History
Bethany's professional history includes various roles in account management and human resources. She worked as an Account Manager at Dataprise and Stericycle, where she managed client accounts and fostered relationships. Additionally, she served as a Human Resources Generalist at Homespire Mortgage and as a Human Resources Specialist Assistant at the U.S. Department of Health & Human Services.
Internship Experience
In 2013, Bethany completed an internship at the U.S. House of Representatives. This experience provided her with insights into governmental operations and enhanced her understanding of public service.