Brandon Harris
About Brandon Harris
Brandon Harris is a Customer Success Manager at Secureframe, with a background in customer success and sales operations at VMware Carbon Black. He holds a Bachelor of Science from the Isenberg School of Management at UMass Amherst.
Current Role at Secureframe
Brandon Harris serves as a Customer Success Manager at Secureframe, a position he has held since 2022. In this role, he focuses on enhancing customer satisfaction and ensuring successful implementation of Secureframe's services. His responsibilities include managing customer relationships and providing support to help clients achieve their goals. He operates from Boston, Massachusetts.
Previous Experience at VMware Carbon Black
Brandon Harris has extensive experience at VMware Carbon Black, where he held multiple roles from 2014 to 2021. He began as a Sales Development Representative from 2014 to 2015, then progressed to Associate Customer Success Manager from 2015 to 2019. He briefly served as a Sales Operations Coordinator from 2019 to 2021. His roles involved customer engagement and operational support, contributing to the company's success in the cybersecurity sector.
Educational Background
Brandon Harris earned a Bachelor of Science degree from the Isenberg School of Management at UMass Amherst, completing his studies from 2007 to 2011. Additionally, he studied at Universitat de Barcelona for three months in 2010, further expanding his educational experience and cultural understanding.
Experience at EF Education First
Prior to his tenure at VMware Carbon Black, Brandon Harris worked at EF Education First as a Senior Support Specialist from 2012 to 2014. In this role, he provided customer support and assistance, helping to enhance the overall customer experience within the organization.