Brooke Lewis
About Brooke Lewis
Brooke Lewis is an Implementation Specialist and Team Lead at Secureframe, where she has worked since 2023. She holds an Associate's Degree in Office Management and Supervision from Erie Community College and a Bachelor's Degree in Finance from the University at Buffalo.
Current Role at Secureframe
Brooke Lewis serves as an Implementation Specialist and Team Lead at Secureframe since 2023. In this role, she leads a team focused on refining implementation processes and best practices. Her responsibilities include ensuring continuous improvement in service delivery, which is essential for meeting client needs effectively.
Previous Experience at Secureframe
Prior to her current position, Brooke Lewis worked at Secureframe in various roles. She served as a Recruiting Coordinator for six months in 2022 and as a Customer Experience Representative from 2022 to 2023. These roles contributed to her understanding of client interactions and operational processes within the company.
Education and Qualifications
Brooke Lewis studied at Erie Community College, where she earned an Associate's Degree in Office Management and Supervision from 2013 to 2015. She furthered her education at the University at Buffalo, obtaining a Bachelor’s Degree in Finance from 2015 to 2017. This educational background supports her professional expertise in implementation and client management.
Skills and Expertise
Brooke possesses skills in public speaking, which enhance her ability to communicate effectively with clients and internal teams during software implementation. Her strong background in the health wellness industry provides her with insights into client needs, facilitating a smoother implementation process.