Coletta Edison
About Coletta Edison
Coletta Edison is a Customer Success Manager at Secureframe, with a background in sales and customer success roles at various technology companies. She holds a degree in Business Administration with a concentration in Marketing and a minor in Advertising from San Jose State University.
Current Role at Secureframe
Coletta Edison serves as a Customer Success Manager at Secureframe, a position she has held since 2022. In this role, she is responsible for ensuring customer satisfaction and facilitating successful onboarding and implementation of Secureframe's services. Her experience in customer success enables her to effectively address client needs and foster long-term relationships.
Previous Experience at BlackBerry
Coletta Edison worked at BlackBerry as a Sales Intern from 2017 to 2018 for a duration of 10 months in Mountain View, California. Additionally, she held the position of Customer Success Intern at BlackBerry for 5 months in 2017. Her time at BlackBerry provided her with foundational skills in sales and customer engagement.
Experience at Sage Intacct, Inc.
Coletta Edison was employed at Sage Intacct, Inc. as a Sales Associate from 2018 to 2019 for 5 months in San Jose, California. In this role, she contributed to sales efforts and supported the sales team in achieving their objectives, further developing her expertise in customer relations and sales strategies.
Role at Reciprocity, Inc.
From 2019 to 2022, Coletta Edison worked at Reciprocity, Inc. as a Product Implementation Expert for 3 years in San Francisco, California. In this capacity, she focused on implementing products for clients, ensuring they received the necessary support to utilize the solutions effectively.
Educational Background
Coletta Edison studied at San Jose State University, where she earned a degree in Business Administration with a concentration in Marketing and a minor in Advertising. This educational background provided her with a solid foundation in marketing principles and advertising strategies, which she has applied throughout her career.