Kristi Adeleke
About Kristi Adeleke
Kristi Adeleke is a Customer Success Manager with extensive experience in customer success roles across various companies. She has worked at Secureframe since 2023 and previously held positions at Hexagon Manufacturing Intelligence, KnowBe4, G&S Titanium, and TimkenSteel Corporation.
Current Role at Secureframe
Kristi Adeleke serves as a Customer Success Manager at Secureframe. She has been in this role since 2023, contributing to the company's efforts in enhancing customer satisfaction and engagement. Her responsibilities include managing client relationships and ensuring that customers derive maximum value from Secureframe's services.
Previous Experience in Customer Success
Prior to her current position, Kristi worked at KnowBe4 as a Customer Success Team Manager from 2022 to 2023. In this role, she managed a team focused on customer success initiatives. She also served as a Customer Success Manager at KnowBe4 for 7 months in 2022, where she worked on improving customer relationships and retention.
Background in Sales and Customer Relationship Management
Kristi has a diverse background in sales and customer relationship management. She worked as an Inside Sales Representative at G&S Titanium from 2018 to 2019. Additionally, she was a Customer Relationship Management Specialist at TimkenSteel Corporation from 2017 to 2018, where she focused on managing customer interactions and enhancing service delivery.
Education and Qualifications
Kristi Adeleke earned her Bachelor of Science (B.S.) degree in Business Administration and Management from Colorado Technical University. She studied there from 2013 to 2017, gaining foundational knowledge in business principles and management practices.
Professional Experience at Hexagon Manufacturing Intelligence
Kristi worked at Hexagon Manufacturing Intelligence as a Customer Success Specialist from 2019 to 2022. During her three years in this remote position, she focused on ensuring customer satisfaction and supporting clients in utilizing the company's manufacturing intelligence solutions.