Matt C. Rogers
About Matt C. Rogers
Matt C. Rogers is a Customer Experience Associate with a strong background in team leadership and coaching, currently employed at Secureframe since 2021. He has previously held positions at Yes For Chess and Apple, where he developed his skills in customer experience and relationship building.
Work at Secureframe
Matt C. Rogers has been employed at Secureframe as a Customer Experience Associate since 2021. In this role, he utilizes his skills in development and coaching to enhance customer interactions. His focus on building relationships through human connection is a key aspect of his approach to customer experience.
Previous Experience at Apple
Prior to his current position, Matt Rogers held multiple roles at Apple. He served as a Specialist for one year from 2017 to 2018, followed by a three-year tenure as an Expert from 2018 to 2021. In 2021, he briefly worked as a Coach for three months, where he further developed his skills in team leadership and customer engagement.
Experience at Yes For Chess
Matt Rogers worked at Yes For Chess as a Supervisor from 2011 to 2018 for seven years in Fremont, California. This role involved leading teams, which contributed to his ability to provide tailored customer experiences. His experience in this position laid the groundwork for his subsequent roles in customer service.
Education and Expertise
Matt Rogers has a background that emphasizes development and coaching, which he actively applies in his customer experience roles. His expertise in leading teams enhances his capability to create personalized experiences for customers, focusing on the importance of human connection in service delivery.