Jeff Hendricks
About Jeff Hendricks
Jeff Hendricks is a Sales Engineer with extensive experience in technical sales and customer support. He has worked in various roles, including as a Network Analyst and a Combat Vehicle Crewman, and currently serves at SecureLogix, where he manages pre-sales activities and designs voice infrastructure solutions.
Work at SecureLogix
Jeff Hendricks has been employed at SecureLogix as a Sales Engineer since 2010. In this role, he manages pre-sales technical activities specifically for the mid-Atlantic and southeast regions. He provides customer and market input to various departments within SecureLogix, including Product Management and Engineering. His responsibilities include conducting account health checks to ensure customers maximize the benefits of their purchased solutions and designing solutions for customers' voice infrastructure, addressing TDM, SIP, or mixed service environments.
Previous Experience
Before joining SecureLogix, Jeff Hendricks worked at ChoicePoint as a Network Analyst from 2001 to 2007. His role there involved analyzing network systems and ensuring their efficiency. Additionally, he served in the Army National Guard as a Combat Vehicle Crewman - Gunner (19K) from 1993 to 2002, gaining valuable experience in teamwork and operational strategy.
Education and Expertise
Jeff Hendricks studied at Marshall University, where he achieved an Associate's degree in Board of Governors from 1994 to 1997. He furthered his education at Colorado Technical University, obtaining a Bachelor's degree in Information Technology - Network Management from 2008 to 2010. His educational background supports his expertise in network management and technical sales.
Technical Skills and Responsibilities
In his current position, Jeff Hendricks guides managed service activities to identify and present security, utilization, optimization, and ROI opportunities for clients. His technical skills enable him to design effective solutions for various voice infrastructure needs, ensuring that clients receive optimal service and support.