Aaron Shifflett
About Aaron Shifflett
Aaron Shifflett is a Sr. Support Engineer currently employed at Securiti since 2022. He has previously held positions at Grafana Labs, Rubrik, Inc., and Cerner Corporation, accumulating extensive experience in customer success and support engineering.
Work at Securiti
Aaron Shifflett currently serves as a Senior Support Engineer at Securiti. He has held this position since 2022, contributing to the company's mission of providing comprehensive data security and compliance solutions. In this role, he is responsible for addressing customer inquiries, troubleshooting issues, and ensuring a high level of customer satisfaction.
Previous Experience at Grafana Labs
Before joining Securiti, Aaron worked at Grafana Labs as a Customer Success Engineer from 2021 to 2022. During his tenure, he focused on enhancing customer experiences and facilitating the successful implementation of Grafana's solutions. His efforts contributed to improved customer engagement and satisfaction.
Career at Rubrik, Inc.
Aaron Shifflett has significant experience from his time at Rubrik, Inc., where he worked in various roles. He served as a Senior Customer Success Engineer from 2019 to 2021, following his position as a Support Engineer from 2017 to 2019. His roles involved providing technical support, managing customer relationships, and ensuring successful product adoption.
Education and Expertise
Aaron studied at Westminster College in Pennsylvania, where he earned a Bachelor of Science degree in Computer and Information Sciences from 2012 to 2016. His educational background provides a solid foundation for his technical expertise in support engineering and customer success.
Experience at Cerner Corporation
Aaron began his professional career at Cerner Corporation, where he worked as a System Engineer from 2016 to 2017. This role allowed him to develop essential skills in systems engineering and support, which he has carried into his subsequent positions in customer success and support engineering.