Alex Indelicato
About Alex Indelicato
Alex Indelicato is a Customer Success Manager at Security Compass in Toronto, Ontario, Canada, where he has worked since 2020. He has a background in business analysis and customer support, with previous roles at AudienceView and the Hamilton Tiger-Cats Football Club.
Current Role at Security Compass
Alex Indelicato has served as a Customer Success Manager at Security Compass since 2020. In this role, he focuses on enhancing client growth and achieving desired outcomes through a data-driven approach. His responsibilities include managing client relationships and ensuring that clients derive maximum value from the company's services.
Previous Experience at AudienceView
Prior to his current position, Alex Indelicato worked at AudienceView in various roles from 2016 to 2020. He began as a Customer Support Analyst, then progressed to Business Analyst and Product Analyst. His tenure included a six-month stint in Managed Services. These roles provided him with a comprehensive understanding of client needs and product functionality.
Background in Sports Management
Alex Indelicato studied Sport Management at Brock University, where he achieved Honours from 2005 to 2009. This educational background laid the foundation for his early career in sports, including positions at the Hamilton Tiger-Cats Football Club, where he held roles such as Senior Account Executive and Manager of Business Development.
Technical Skills and Expertise
Alex possesses expertise in LookML, SQL, and Excel, which are crucial for data analysis and visualization tasks. His strong technical writing skills enable him to create queries, reports, and presentations effectively. This skill set supports his role in customer success by allowing him to analyze data and present insights to clients.