Joseph Rowe
About Joseph Rowe
Joseph Rowe is a Sales Engineer at Security Compass, where he has worked since 2019 in the Dallas/Fort Worth Area. He has a diverse background in technology and sales, with previous roles at CA Technologies and 21st Century Insurance, and holds a Bachelor of Science in Business Computer Information Systems from the University of North Texas.
Work at Security Compass
Joseph Rowe has served as a Sales Engineer at Security Compass since 2019. He operates in the Dallas/Fort Worth Area, where he focuses on enhancing sales processes and customer engagement. His role involves collaborating with clients to understand their needs and providing tailored solutions. Rowe has contributed to the implementation of strategies that improve customer feedback and net promoter scores, demonstrating his commitment to customer satisfaction.
Previous Experience at CA Technologies
Before joining Security Compass, Joseph Rowe worked at CA Technologies from 2014 to 2018 as the Manager of Digital Presales API Management/Core Security. In this position, he supervised a team of eight Presales Engineers, offering technical and sales guidance on ongoing deals. Rowe played a key role in rebuilding the presales team by hiring seven new engineers and achieving 110% of the sales quota within the same year.
Background in Insurance and Military Service
Joseph Rowe began his career as an Insurance Agent at 21st Century Insurance, where he worked from 2004 to 2011 in Lewisville, Texas. His experience in the insurance sector provided him with valuable skills in customer service and sales. Prior to this role, he served in the US Army as a Soldier from 2001 to 2004, where he developed discipline and teamwork skills that have contributed to his professional success.
Education and Expertise
Joseph Rowe earned a Bachelor of Science (B.S.) in Business Computer Information Systems from the University of North Texas, studying from 2010 to 2014. His educational background has equipped him with the technical knowledge and business acumen necessary for his roles in sales engineering and presales management. Rowe has designed and implemented training programs that have been adopted globally, showcasing his expertise in developing efficient training solutions.
Achievements in Training and Development
Throughout his career, Joseph Rowe has focused on training and development initiatives. He designed a training program that enabled new hires to become proficient in unfamiliar technology within three months. Additionally, he implemented a new 'Buyer’s Journey' strategy that significantly improved customer feedback and net promoter scores, reflecting his ability to enhance customer experiences through effective training and strategic planning.