Tom Lamphier, Pmi Acp
About Tom Lamphier, Pmi Acp
Tom Lamphier is the Director of Operations at Security Compass, where he has worked since 2017. He has extensive experience in various roles, including Scrum Master and Technical Support, and has successfully led significant operational improvements and team transformations.
Current Role as Director of Operations
Tom Lamphier has been serving as the Director of Operations at Security Compass since 2017. In this role, he oversees operational strategies and ensures the effective execution of company objectives. His leadership contributes to the overall efficiency and productivity of the organization, aligning operational practices with business goals.
Experience at Security Compass
Tom Lamphier worked at Security Compass in various capacities. He initially joined as a Scrum Master from 2015 to 2016 for nine months, then transitioned to a Senior Scrum Master role for 11 months in 2016. His experience in these roles laid the groundwork for his current position, allowing him to apply agile methodologies effectively within the organization.
Professional Background in Technology and Support
Tom Lamphier has a diverse background in technology and support roles. He worked at Epson as Technical Support from 1998 to 1999 and at Sony of Canada Ltd. from 2000 to 2003. His experience includes service support at the Manufacturing and Technology Centre from 2004 to 2005 and as a Business Support Representative at Workopolis from 2005 to 2007.
Agile and Scrum Expertise
Tom Lamphier has extensive experience in Agile and Scrum methodologies. He served as a Scrum Master at Points from 2013 to 2015 and as an Agile Process Facilitator at Workopolis from 2011 to 2013. His expertise in these areas has been instrumental in transforming team dynamics and improving project delivery.
Achievements in Team Development
During his tenure at Security Compass, Tom Lamphier successfully transformed the DevOps team culture from a focus on firefighting to a project-oriented approach within six months. He expanded the DevOps team from one member to seven and grew the Technical Support team from one to two members, demonstrating his capability in team development and management.