Brandon Shapiro
About Brandon Shapiro
Brandon Shapiro is a Product Manager at Securly, where he has worked since 2023, and previously held a managerial role at Rhithm. He combines his background in clinical psychology with over seven years of experience in the health and wellness sectors to enhance user-centric product development.
Work at Securly
Brandon Shapiro has been serving as a Product Manager at Securly since 2023. In this role, he spearheads wellness initiatives aimed at equipping educators and school clinicians with essential insights. His focus is on enhancing student safety, well-being, and mental health support through innovative technology. Shapiro emphasizes the importance of keeping Member Experience at the core of product development and strategy, ensuring that user-centric experiences are prioritized.
Current Role at Rhithm
In addition to his position at Securly, Brandon Shapiro has been working as the Manager of Product Support & Customer Experience at Rhithm since 2022. Rhithm was acquired by Securly, allowing Shapiro to leverage his expertise in product support and customer experience within the context of a larger organization. His role involves enhancing user engagement and satisfaction through effective support strategies.
Education and Expertise
Brandon Shapiro has a diverse educational background. He studied User Experience Design at General Assembly in 2019. He also holds a Master of Arts in Clinical Psychology from Pepperdine University, which he completed from 2020 to 2022. Additionally, he studied Psychology at the University of Colorado Boulder, earning a Bachelor of Arts degree. His education complements his professional experience, blending insights from clinical psychology with digital product development.
Professional Background
Brandon Shapiro has over seven years of experience in startups, particularly in the Health, Wellness, and Community sectors. Prior to his current roles, he worked at Headspace Inc as Lead of Customer Experience from 2015 to 2017. He also served as Director of Member Experience at Starcity from 2018 to 2020 and as Manager of Member Experience at WeWork from 2017 to 2018. His roles have consistently focused on enhancing user experiences and member engagement.
Achievements in User-Centric Design
Brandon Shapiro blends insights from clinical psychology with digital product development to create user-centric experiences. His advocacy for keeping Member Experience at the core of product development and strategy has been a significant aspect of his career. Through his various roles, he has contributed to the enhancement of user engagement and satisfaction in the products and services he has managed.