Carly Caneparo Curry
About Carly Caneparo Curry
Carly Caneparo Curry is a Senior Customer Success Manager at Securly, with a background in education and technology. She has held various roles in customer success and educational technology, contributing to significant growth and development initiatives within her organizations.
Current Role at Securly
Carly Caneparo Curry serves as a Senior Customer Success Manager at Securly since 2023. In this role, she leads initiatives to enhance customer satisfaction and retention. She co-led a quarterly webinar series focused on customer success strategies, demonstrating her commitment to sharing knowledge and best practices. Additionally, she has managed a pipeline build team that achieved twice the team average, showcasing her ability to drive performance and results within her team.
Previous Experience at Securly
Before her current position, Carly worked at Securly as a Regional Customer Success Manager for the West from 2021 to 2022. During her tenure, she led cross-sell, uplift, and expansion revenue teams, contributing significantly to the company's growth. She achieved a 119% expansion quota attainment for Q4 2023, reflecting her effectiveness in driving revenue and customer engagement.
Educational Background
Carly holds multiple advanced degrees. She earned a Master of Arts in Educational/Instructional Technology from New York Institute of Technology. Additionally, she studied Social Science, History, and Special Education, achieving a Master's degree from St. Thomas Aquinas College. Carly also attended Harvard Graduate School of Education, where she focused on the Future of Learning and Making Learning Visible. She began her academic journey at James Madison University, studying Business Administration.
Teaching and Educational Technology Roles
Carly has extensive experience in the education sector. She worked as a Special Education Teacher at the NYC Department of Education from 2012 to 2017. Following that, she served as an Educational Technology Coach from 2016 to 2019 and as an Educational Technology Specialist at Tuckahoe Union Free School District from 2019 to 2021. These roles allowed her to integrate technology into educational practices and support teachers and students in utilizing digital tools effectively.
Mentorship and Team Development Initiatives
At Securly, Carly initiated a mentorship program for new hires, aimed at enhancing onboarding and integration into the company. This program reflects her commitment to fostering a supportive work environment and ensuring that new employees have the resources and guidance needed to succeed. Her focus on team development and customer success highlights her leadership capabilities and dedication to organizational growth.