Daniel Torres
About Daniel Torres
Daniel Torres is a Regional Customer Success Manager at Securly, where he has worked since 2020. He has a background in sales and management, with experience in the SaaS industry and a degree in Communication Studies from San Jose State University.
Current Role as Regional Customer Success Manager
Daniel Torres currently serves as the Regional Customer Success Manager at Securly, a position he has held since 2020. In this role, he focuses on enhancing customer satisfaction and ensuring successful implementation of Securly's solutions. His responsibilities include managing customer relationships and driving continuous improvement in processes to optimize customer success outcomes. He operates from San Jose, California.
Experience at Securly
Daniel Torres has a significant history with Securly, having worked there in various capacities. He began as a Sales Development Representative for the West Coast from 2019 to 2020, before transitioning to the role of SDR Team Lead - West for six months in 2020. His experience at Securly has provided him with a strong foundation in sales and customer success within the SaaS industry.
Educational Background in Communication Studies
Daniel Torres earned his Bachelor of Arts in Communication Studies from San Jose State University, completing his degree from 2012 to 2018. His education has equipped him with effective communication skills, which are essential in his roles in sales and customer success.
Previous Work Experience at Starbucks
Before his career in the tech industry, Daniel Torres worked at Starbucks in various roles. He started as a Barista from 2012 to 2014 and later served as a Shift Supervisor from 2014 to 2017. These positions helped him develop management skills and customer service expertise.
Contract Role at Carbon
In 2018, Daniel Torres worked as a Sales Development Representative on a contract basis at Carbon for eight months. This role contributed to his experience in sales development and furthered his understanding of the SaaS landscape.