Heath Ousley
About Heath Ousley
Heath Ousley is a Customer Success Manager with a diverse background in education and sales. He has held various roles in organizations such as KIPP Houston Public Schools, KIPP LA Public Schools, and SMART Technologies, emphasizing a customer-centric approach and a commitment to professional development.
Current Role at Securly
Heath Ousley serves as a Customer Success Manager at Securly, a position he has held since 2023. In this role, he focuses on building relationships with customers and ensuring their needs are met. His customer-centric approach is a key aspect of his responsibilities, allowing him to effectively support clients in utilizing Securly's solutions.
Previous Experience in Education
Heath Ousley has extensive experience in the education sector. He worked at KIPP Houston Public Schools in various roles, including Lead Teacher and Culture Lead, from 2012 to 2018. He also served as the Founding Lead Teacher at KIPP LA Public Schools for nearly a year. His roles involved leadership and teaching, contributing to his understanding of educational environments.
Experience in Sales and Consulting
Ousley has held positions in sales and consulting, notably as an Education Sales Consultant at SMART Technologies from 2020 to 2023. His work involved engaging with educational institutions and delivering tailored solutions. He also worked as a Partnership Coordinator at Wonderschool, further enhancing his skills in relationship building and customer engagement.
Educational Background
Heath Ousley holds a Master of Arts in Teaching from National Louis University, where he studied Elementary Education and Teaching from 2010 to 2012. He also earned a Bachelor's degree in Psychology from the University of Cincinnati, completing his studies from 2003 to 2007. His educational background supports his roles in both teaching and customer success.
Professional Development and Skills
Ousley is recognized for his ability to create and deliver professional development sessions. He emphasizes the importance of preparation and is known for quickly learning and connecting with new solutions and products. His skills in crafting sales pitches and conducting training sessions have been integral to his career in education and sales.