Michaelann Carlin
About Michaelann Carlin
Michaelann Carlin serves as the Director of Revenue Operations at Securly, where she leads a multi-disciplinary team. She has extensive experience in revenue operations, having held various roles at Fleetmatics and Verizon Connect, and holds degrees in Environmental Studies and Business Management.
Current Role at Securly
Michaelann Carlin serves as the Director of Revenue Operations at Securly, a position she has held since 2022. In this role, she leads a multi-disciplinary team that encompasses various functions, including Sales Operations, Marketing Operations, Customer Success & Support Operations, Business Intelligence, RevOps Systems & Tools, Deal Desk, and Proposal Management. Her leadership focuses on optimizing revenue operations and enhancing overall business performance.
Previous Experience at Verizon Connect
Before joining Securly, Michaelann Carlin worked at Verizon Connect from 2016 to 2022. She held several positions, including Manager of Sales Support and Netsuite Teams, Manager of Sales Enablement for SMB & Micro Segments, and Senior Manager of Global Sales Velocity & NA Order Management Group. Her roles involved managing sales enablement strategies and overseeing complex revenue operations systems at a global level.
Experience at Fleetmatics
Michaelann Carlin has a significant history with Fleetmatics, where she worked in various capacities from 2008 to 2016. She started as an Operations Intern, then served as Office Manager, Senior Regional Sales Administrator, and Manager of Customer Care. Her diverse roles contributed to her understanding of operational efficiencies and customer care processes within the organization.
Education and Expertise
Michaelann Carlin holds a Master of Professional Studies (MPS) in Environmental Studies & Sustainability from Unity Environmental University, which she completed from 2019 to 2022. She also earned a Bachelor of Science (B.S.) in Business Management from Bentley University from 2005 to 2009. Additionally, she participated in a Study Abroad Program at Lorenzo de Medici Institute in Florence, Italy, in 2007. Her educational background combines environmental studies with business management.
Background in Revenue Operations
Michaelann Carlin has developed extensive experience in managing complex revenue operations systems and tools. Her career spans various roles that emphasize operational management and sales enablement, allowing her to effectively lead teams and drive revenue growth. Her background in both environmental studies and business management informs her approach to integrating sustainability within business operations.