Nikki Gottcent
About Nikki Gottcent
Nikki Gottcent is a Customer Success Specialist at Securly in San Jose, California, where she has worked since 2019. She has extensive experience in full life cycle recruiting and a background in both healthcare and IT sectors.
Work at Securly
Nikki Gottcent has been employed at Securly as a Customer Success Specialist since 2019. In this role, she focuses on ensuring customer satisfaction and success, leveraging her expertise in recruitment and client relations. Securly, based in San Jose, California, specializes in providing online safety solutions for schools, and Nikki's contributions support the company's mission to enhance student safety and well-being.
Education and Expertise
Nikki Gottcent holds a Bachelor of Science degree in Business Management from Clemson University. She studied at the College of Business and Behavioral Science from 2011 to 2015. Her educational background provides a solid foundation for her career in recruitment and customer success. Nikki possesses expertise in full life cycle recruiting, which encompasses sourcing, screening, and onboarding candidates for various multi-level positions.
Professional Background
Nikki Gottcent has a diverse professional background in recruitment and program coordination. Prior to her role at Securly, she worked as a Recruiting Coordinator at Dlt Solutions for nine months in 2016. She then served as a Senior Recruiter for the Early Autism Project at Educational Services of America from 2017 to 2018. Additionally, she was a Program Operations Coordinator at Junior Achievement of Central Carolinas from 2015 to 2016. This varied experience has equipped her with skills applicable across multiple sectors.
Industry Experience
Nikki Gottcent has a strong background in both the healthcare and IT industries. This dual expertise enhances her ability to recruit effectively across diverse sectors. Her experience in these industries allows her to understand the specific needs and challenges faced by organizations in recruiting talent, making her a valuable asset in her current role at Securly.