Nikki Gottcent
About Nikki Gottcent
Nikki Gottcent is a Customer Success Manager at Securly, where she has worked since 2020. She has a background in recruitment and program operations, having held various roles in organizations such as ChanceLight Behavioral Health and Junior Achievement of Central Carolinas.
Current Role as Customer Success Manager
Nikki Gottcent currently serves as a Customer Success Manager at Securly, a position she has held since 2020. In this role, she is responsible for ensuring customer satisfaction and fostering strong relationships with clients. Her work involves addressing customer needs and providing solutions that enhance their experience with Securly's products and services. Nikki operates out of the Charlotte, North Carolina area.
Previous Experience at Securly
Prior to her current role, Nikki Gottcent worked at Securly as a Customer Success Specialist from 2019 to 2020. In this capacity, she focused on supporting customers and helping them achieve their goals with Securly's offerings. Additionally, she served as a Recruiter at Securly from 2018 to 2019, where she was involved in talent acquisition and recruitment efforts for the company.
Professional Background
Nikki Gottcent has a diverse professional background that includes roles in recruitment and program operations. Before joining Securly, she worked as a Senior Recruiter at ChanceLight Behavioral Health, Therapy and Education from 2017 to 2018. She also held the position of Recruiting Coordinator at DLT Solutions from 2016 to 2017. Earlier in her career, she served as a Program Operations Coordinator at Junior Achievement of Central Carolinas from 2015 to 2016.
Education and Academic Credentials
Nikki Gottcent earned her Bachelor of Science (B.S.) degree in Business Management from the Wilbur O. and Ann Powers College of Business at Clemson University. She attended the institution from 2011 to 2015, completing her studies over a four-year period. This educational background has provided her with a solid foundation for her career in customer success and recruitment.