Robert Neeley
About Robert Neeley
Robert Neeley is a Post Sales Technical Support Engineer at Securly, where he has worked since 2016. He has extensive experience in technical support roles, previously serving as an Incident Response Analyst at Peak 10 and a Network Specialist at NCR Corporation.
Current Role at Securly
Robert Neeley has been employed at Securly as a Post-Sales Technical Support Engineer since 2016. In this role, he focuses on customer satisfaction and the resolution of technical issues. His responsibilities include providing support to clients after the sale of products and ensuring that their technical needs are met effectively. He has been part of the team for over eight years, contributing to the company's commitment to customer service.
Previous Experience at Peak 10
Before joining Securly, Robert Neeley worked at Peak 10 as an Incident Response Analyst from 2014 to 2016. During his two years in this position, he was involved in managing incidents and ensuring that technical issues were addressed promptly. His experience at Peak 10 helped him develop skills in technical support and incident management.
Background in Networking at NCR Corporation
Robert Neeley served as a Network Specialist at NCR Corporation from 2009 to 2014. Over five years, he gained valuable experience in network management and technical support. His role involved maintaining network systems and ensuring their optimal performance, which contributed to his expertise in the field.
Education and Technical Training
Robert Neeley studied at York Technical College, where he earned an Associate's degree in Computer Technology/Computer Systems Technology from 1995 to 1998. This educational background provided him with foundational knowledge in computer systems and technology, which he has applied throughout his career in technical support roles.
Early Career as Broadband Specialist
Robert Neeley began his career as a Broadband Specialist at Computer Clinic, where he worked from 1999 to 2003. This four-year experience allowed him to develop skills in broadband technology and customer service, laying the groundwork for his future roles in technical support.