Sergio Landaverde
About Sergio Landaverde
Sergio Landaverde is a Customer Success Manager with a background in various roles at Securly, including Account Manager and Business Development Representative. He holds a Bachelor of Arts in Psychology from San Jose State University and has experience in customer service and volunteer work in the San Francisco Bay Area.
Current Role as Customer Success Manager
Sergio Landaverde currently serves as a Customer Success Manager at Securly, a position he has held since 2023. In this role, he focuses on ensuring customer satisfaction and fostering long-term relationships with clients. His responsibilities include addressing customer inquiries, providing support, and facilitating the successful use of Securly's products and services.
Previous Experience at Securly
Sergio Landaverde has held multiple positions at Securly. He worked as an Accounts Receivable Specialist for four months in 2020, where he managed financial transactions and client accounts. Following this role, he served as a Business Development Representative for the Pacific Territory for three months in 2020, focusing on expanding the company's market presence. He then transitioned to the role of Account Manager from 2021 to 2022, where he managed client accounts and ensured their needs were met.
Education and Academic Background
Sergio Landaverde studied at San Jose State University, where he earned a Bachelor of Arts in Psychology. His academic journey spanned from 2015 to 2019, during which he developed a strong foundation in psychological principles and practices. This educational background supports his current role in customer success, where understanding client needs is essential.
Early Career and Volunteer Work
Before his tenure at Securly, Sergio Landaverde gained experience in various roles. He worked at the Tower Foundation of SJSU as a Student Representative from 2017 to 2020 and also served as a Student Caller from 2016 to 2020. Additionally, he volunteered at the YMCA of Silicon Valley for two months in 2016, contributing to community service efforts. His early career included a position at JusCollege as a Representative from 2018 to 2019 and a role as a Driver for Lyft in 2019.