Ellen Thomas
About Ellen Thomas
Ellen Thomas is a Quality Assurance Senior Reviewer with a background as a licensed CPA and expertise in data analytics and forecasting. She has held various leadership roles, including Director of Human Resources at Senior Helpers and Director of Forecasting and Sales Analysis at Gildan Apparel USA Inc.
Current Role at Seek Now
Ellen Thomas serves as a Quality Assurance Senior Reviewer at Seek Now, a position she has held since 2021. In this role, she is responsible for ensuring that the quality of services meets the company's standards. Her work involves reviewing processes and implementing improvements to enhance client satisfaction. Ellen's experience in quality assurance is complemented by her background in data analytics and software integrations, which aids in her ability to assess and refine operational practices.
Previous Experience at Senior Helpers
Ellen Thomas worked at Senior Helpers as the Director of Human Resources from 2013 to 2015. During her tenure, she was based in Louisville, Kentucky. Her responsibilities included overseeing HR functions and implementing strategies to enhance employee engagement and organizational effectiveness. After her role in human resources, she transitioned to the position of Director of Operations at Senior Helpers in 2015, where she has continued to focus on operational excellence and client service.
Professional Background and Expertise
Ellen Thomas has a professional background as a licensed CPA, which provides her with a strong foundation in financial management and analysis. Her expertise extends to data analytics, forecasting, and software integrations. These skills are essential in her current role, where she focuses on quality assurance and operational improvements. Ellen is adept at strengthening business relationships and building effective teams, which contributes to the successful delivery of services.
Education and Academic Background
Ellen Thomas studied at Bellarmine University, where she earned a Bachelor of Arts in English Literature. This educational background has equipped her with strong communication skills, which are valuable in her professional roles. Her academic achievements complement her extensive experience in various leadership positions across different industries.
Former Role at Gildan Apparel USA Inc.
Before her roles at Senior Helpers, Ellen Thomas worked at Gildan Apparel USA Inc. as the Director of Forecasting and Sales Analysis from 1999 to 2005. During her six years in this position, she was responsible for analyzing sales data and forecasting trends to support business decisions. This experience contributed to her expertise in data-driven decision-making and operational strategy.