Emily Wolbach

Strategic Customer Success Manager @ SeekOut

About Emily Wolbach

Emily Wolbach is a Strategic Customer Success Manager at SeekOut, bringing over a decade of experience in the staffing industry with a focus on recruiting and operations management. She has held various roles across notable companies, including LinkedIn and Aerotek, and is dedicated to enhancing the success of recruiters and sourcers through effective tools and strategies.

Work at SeekOut

Emily Wolbach has been serving as the Strategic Customer Success Manager at SeekOut since 2024. In this role, she focuses on enhancing customer experiences and ensuring the success of recruiters and sourcers by utilizing SeekOut's tools. Prior to her current position, she worked as the Team Lead for Enterprise Customer Success Manager at SeekOut from 2021 to 2024, where she contributed significantly to the customer success strategy for SeekOut Grow, a product designed to empower talent and business leaders.

Education and Expertise

Emily Wolbach holds a Bachelor's Degree in Business Administration. With over a decade of experience in the staffing industry, she has developed expertise in recruiting, operations management, and customer success. Her background includes mentoring customer success professionals, helping them set and achieve their goals, which reflects her commitment to professional development in the industry.

Background in Staffing Industry

Emily Wolbach has extensive experience in the staffing industry, having worked in various roles that emphasize recruiting and operations management. She began her career as a Recruiter at Aerotek from 2008 to 2010, followed by positions as Account Recruiting Manager and Recruiting Implementation Specialist/Project Manager at Aerotek until 2017. She also served as a Program Manager for Talent Acquisition at Bluehawk Consulting from 2020 to 2021 and as a Senior Customer Success Manager at LinkedIn from 2018 to 2020.

Achievements in Customer Success

Throughout her career, Emily Wolbach has played a pivotal role in enhancing operational efficiencies within customer success teams. She has been involved in cross-functional collaboration projects and has a strong focus on helping recruiters and sourcers succeed. Her contributions to the development of customer success strategies, particularly for SeekOut Grow, demonstrate her impact in the field.

Previous Work Experience

Before her tenure in customer success, Emily Wolbach gained valuable experience as a Management Intern at Enterprise Rent-A-Car from 2006 to 2008. This early experience laid the foundation for her career in management and operations within the staffing industry, leading to her various roles at Aerotek, LinkedIn, and Bluehawk Consulting.

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