James Lafayette
About James Lafayette
James Lafayette is a Customer Marketing Manager at SeekOut, having previously held various roles at DocuSign and Tesla. He holds an MBA from the University of Colorado Boulder and a Bachelor's degree in Environmental Studies from the University of Wisconsin-Madison.
Current Role at SeekOut
James Lafayette serves as the Customer Marketing Manager at SeekOut, a position he has held since 2022. He is based in Denver, Colorado. In this role, he focuses on developing and executing marketing strategies aimed at enhancing customer engagement and satisfaction.
Previous Experience at DocuSign
Before joining SeekOut, James worked at DocuSign for two years as a Customer Campaign Manager in Customer Success from 2020 to 2022. He also held several other roles at DocuSign, including Response Management Coordinator and Market Development Representative, contributing to various customer success initiatives.
Background in Tesla
James has a notable background with Tesla, where he worked in multiple roles including Owner Advisor, Product Specialist, and Delivery Orientation Specialist between 2015 and 2017. His experience at Tesla involved direct customer interaction and support, enhancing the overall customer experience.
Educational Qualifications
James earned a Master of Business Administration (MBA) from the Leeds School of Business at the University of Colorado Boulder, completing his studies from 2021 to 2023. He also holds a Bachelor's degree in Environmental Studies from the University of Wisconsin-Madison, where he studied from 2010 to 2014.
Early Career and Other Roles
James began his career in customer service roles, including working as a Front Desk Attendant at The Dahlmann Campus Inn and Chancellor's Club from 2011 to 2014. He also served as a Sales Representative at Best Buy for nearly a year in 2009-2010, and as an Energy Conservation Member with the USGBC Minnesota Chapter from 2014 to 2015.