Jean Mangum
About Jean Mangum
Jean Mangum serves as the Director of Client Success at SeekOut, where he focuses on client engagement and business efficiencies. He has a diverse background in client success and sales management, with previous roles at Indeed.com and DirectBuy, Inc.
Current Role at SeekOut
Jean Mangum serves as the Director of Client Success at SeekOut since 2024. In this role, she focuses on developing strategic engagement plans that prioritize client satisfaction and operational efficiencies. Her responsibilities include analyzing metrics and feedback to drive data-supported changes within the organization.
Previous Experience at Indeed.com
Jean Mangum held multiple positions at Indeed.com, including Manager of Inside Sales and Client Success in 2019, where she worked for five months. She also served as Interim Director of Enterprise Client Success from 2021 to 2022 and Manager of Enterprise Client Success from 2019 to 2022, accumulating a total of over five years of experience in various client success roles.
Educational Background
Jean Mangum earned her MBA from Saint Joseph's University, where she studied at the Erivan K. Haub School of Business from 2011 to 2014. She also holds a BA from Temple University, where she studied Psychology with a minor in cognitive neuroscience from 2003 to 2008.
Expertise in Client Success and Sales
Jean Mangum possesses expertise in consumer psychology and relationship sales, which enhances her ability to foster collaborative relationships and improve client relations. Her experience includes developing consultative engagement plans that focus on client delight and business efficiencies.
Career Progression and Roles
Throughout her career, Jean Mangum has held various roles that contributed to her expertise in client success. Prior to her tenure at SeekOut, she worked at DirectBuy, Inc. as a Marketing Services Account Manager and at Target as an Executive Team Leader in HR. Her diverse background includes positions that emphasize strategic planning and goal-driven initiatives.