Michael Stenman
About Michael Stenman
Michael Stenman serves as the Vice President of Customer Success at Seeq Corporation, where he employs a coaching leadership style to foster team development. With over 20 years of experience in customer success and related fields, he has held various leadership roles in notable companies, including IBM, Cloudera, and Anaplan.
Work at Seeq Corporation
Michael Stenman serves as the Vice President of Customer Success at Seeq Corporation, a role he has held since 2023. In this position, he focuses on enhancing customer engagement and satisfaction through effective success strategies. His leadership style emphasizes coaching, aiming to strengthen team dynamics and foster a positive culture within the organization.
Previous Experience in Customer Success
Before joining Seeq, Michael held several key positions in customer success across various companies. He was the Director of Customer Success at Cloudera from 2014 to 2017 and served as the AVP of Customer Success, Americas at Amplitude from 2022 to 2023. Additionally, he worked at Anaplan as Area Vice President of Customer Success from 2017 to 2021, contributing to the growth and retention strategies in these organizations.
Educational Background
Michael has a robust educational background with degrees in engineering from the University of Michigan, including a Master of Science in Mechanical Engineering (MSME) and a Bachelor of Science in Aerospace Engineering (BSAE). He furthered his education at Harvard Business School, where he gained insights into business management. Additionally, he completed the IBM Management Development program and the Master Deal Maker program at Wharton Executive Education.
Leadership and Coaching Style
Michael adopts a coaching leadership style that emphasizes the development of team strength and culture. He draws inspiration from various authors and leaders, including Patrick Lencioni and Stephen Covey. His approach aims to cultivate an environment that promotes collaboration and continuous improvement within customer success teams.
Industry Expertise and Specialization
With over 20 years of experience, Michael specializes in building customer success strategies that enhance retention, adoption, and growth. He possesses domain expertise in areas such as Data Analytics, AI, Big Data, Enterprise Integration, and Product Analytics. His extensive experience includes leading customer success teams in growth-stage SaaS companies, focusing on go-to-market strategies and business development.