Alex Mills
About Alex Mills
Alex Mills serves as the Head of Global Renewals at Segment, a position he has held since 2021. He has extensive experience in account management and customer success across various companies, including Heap and WalkMe™, and holds an MBA from Georgetown University.
Work at Segment
Alex Mills has been serving as the Head of Global Renewals at Segment since 2021. In this role, he is responsible for overseeing the renewals process on a global scale. Prior to this position, he worked as the Renewals Team Lead for North America at Segment from 2020 to 2021. His tenure at Segment has been marked by a focus on customer retention and satisfaction.
Professional Background
Before joining Segment, Alex Mills held various positions in the tech industry. He worked at Heap as an Account Manager from 2017 to 2018 and then progressed to the role of Account Manager Team Lead from 2018 to 2020. His experience also includes a position as an Enterprise Customer Success Manager at WalkMe™ from 2016 to 2017. Earlier in his career, he worked at BNP Paribas as an Associate Corporate Banking Analyst from 2012 to 2016 and held roles at BAC Florida Bank as a Credit Analyst and Senior Credit Analyst.
Education and Expertise
Alex Mills earned his MBA from Georgetown University, McDonough School of Business, where he studied Business Administration and Management from 2010 to 2012. He also holds a Bachelor of Science degree in Finance from the University of Florida, Warrington School of Business, which he completed from 2003 to 2007. His educational background provides a strong foundation for his roles in finance and customer success.
Career Progression
Alex Mills began his career in finance at BAC Florida Bank, where he worked as a Credit Analyst and later as a Senior Credit Analyst from 2007 to 2010. He transitioned to BNP Paribas, serving as an Associate Corporate Banking Analyst for four years. His move to the tech sector started at WalkMe™, followed by positions at Heap, leading to his current role at Segment. This progression highlights his adaptability and growth within different industries.