Atif Javed
About Atif Javed
Atif Javed is a Customer Success Engineer with a background in digital media design and account management. He has worked for various companies, including Sajari and Segment, and holds a Master's degree in Business Information Systems from The Australian National University.
Current Role at Segment
Atif Javed currently serves as a Customer Success Engineer at Segment, a position he has held since 2021. In this role, he focuses on ensuring customer satisfaction and optimizing the use of Segment's products. His responsibilities include addressing customer inquiries and providing technical support to enhance user experience.
Previous Experience at Sajari
Before joining Segment, Atif worked at Sajari as a Customer Success Engineer from 2018 to 2021. He was instrumental in devising strategies that helped customers maximize the use of Sajari's search technology product. Additionally, he assisted in the onboarding process and addressed complex technical issues, contributing to customer retention and satisfaction.
Experience at Essio
Atif Javed worked at Essio as a Digital Media Designer for 11 months from 2015 to 2016. In this role, he contributed to the company's digital media efforts, although specific projects or responsibilities during his tenure are not detailed.
Educational Background
Atif Javed holds a Master of Business Information Systems (MBIS) from The Australian National University, where he studied from 2015 to 2017. He also earned a Bachelor of Business Administration in Marketing from the National University of Computer and Emerging Sciences, completing his studies from 2008 to 2012.
Early Career at Cresset Technology
Atif began his professional career at Cresset Technology, where he worked as an Associate Account Executive from 2012 to 2014. His role involved client interactions and support, laying the foundation for his future positions in customer success and technical support.