Brandon Caudillo
About Brandon Caudillo
Brandon Caudillo is a Customer Success Engineer at Segment, where he has worked since 2022. He holds a Bachelor of Science in Mathematics from Portland State University and has experience in technical support and software engineering.
Work at Segment
Brandon Caudillo has been employed at Segment as a Customer Success Engineer since 2022. In this role, he focuses on ensuring customer satisfaction and optimizing the use of Segment's services. His responsibilities include addressing customer inquiries, providing technical support, and facilitating the successful implementation of Segment's solutions.
Education and Expertise
Brandon Caudillo earned a Bachelor of Science in Mathematics from Portland State University, where he studied from 2014 to 2017. He further enhanced his technical skills by enrolling in the part-time software engineering program at Flatiron School, which covers essential programming languages such as HTML, CSS, JavaScript, React, Ruby, and Rails. He is expected to complete this program by February 5th, 2023.
Background
Before entering the software industry, Brandon Caudillo developed interpersonal skills through various roles in retail, serving, and bartending. These experiences contributed to his ability to communicate effectively and provide customer support. He transitioned to technical roles, gaining experience as a Technical Support Specialist at Finvi from 2020 to 2022.
Previous Experience at Finvi
Brandon worked at Finvi as a Technical Support Specialist from 2020 to 2022. In this position, he provided technical assistance to clients, helping them resolve issues and optimize their use of Finvi's products. His experience in this role laid the groundwork for his current position at Segment.