Carolina Capdevila
About Carolina Capdevila
Carolina Capdevila is a Product Technical Lead at Twilio Engage (Personas) with a background in engineering and technical support. She has previously held positions at Segment and SAP, contributing to her expertise in product innovation and customer success.
Current Role at Segment
Carolina Capdevila serves as the Product Technical Lead for Twilio Engage (Personas) at Segment. In this role, she is responsible for leading technical initiatives and ensuring the successful implementation of product features. She has been in this position since 2022 and continues to contribute to the development of Segment's offerings.
Previous Experience at Segment
Prior to her current role, Carolina worked at Segment as a Senior Success Engineer starting in 2021. In this capacity, she focused on customer success and technical support, helping clients maximize the value of Segment's products. Her tenure at Segment began after her previous experience in the tech industry.
Experience at SAP
Carolina Capdevila has significant experience at SAP, where she held multiple roles. She worked as an SAP HANA Support Engineer from 2017 to 2020, providing support and solutions for SAP HANA products. Earlier, she completed an internship in Products & Innovation - Enterprise Architecture in 2014, which lasted for 11 months.
Educational Background
Carolina studied at Universitat Politècnica de València (UPV) from 2015 to 2017, where she earned a Master of Engineering (M.Eng.) in Informática. Additionally, she completed her undergraduate studies at Universidad de Valencia, obtaining a Grado en Ingeniería in Telemática from 2010 to 2014.