Diane Vickroy
About Diane Vickroy
Diane Vickroy is a Customer Success Manager at Moat, where she has worked as an Account Manager since 2017 in New York City. She has a diverse background in business development and marketing, with previous roles at Secret Media Inc. and Louis Vuitton, and holds multiple degrees in International Relations and Business Administration.
Current Role at Moat
Diane Vickroy serves as an Account Manager at Moat, a position she has held since 2017. Based in New York, New York, she focuses on customer success and relationship management. Her role involves ensuring clients effectively utilize Moat's products and services, thereby enhancing their overall experience. Diane's experience in managing client accounts contributes to her ability to drive customer satisfaction and retention.
Previous Experience at Secret Media Inc.
Prior to her current role, Diane worked at Secret Media Inc. as the Manager of Business Development from 2015 to 2017. In this position, she was responsible for developing strategies to expand the company's market presence. Her work involved identifying new business opportunities and fostering relationships with potential clients in New York City.
Educational Background
Diane Vickroy has a diverse educational background. She earned a Bachelor's degree in International Relations and French from the University of California, Davis. She also holds a Master's degree in Business Administration and Management from London Business School. Additionally, she studied International Relations and International Business at Sciences Po and Italian Language and Literature at Alma Mater Studiorum – Università Di Bologna.
Internship Experience
Diane's early career included several internships that provided her with valuable experience. She interned at Louis Vuitton in Operational Marketing and Merchandising in Paris for six months in 2013. She also worked as a Media Planning Intern at Omd in London for two months in 2013. Additionally, she was a Business Development Intern at the International Trade Administration in Washington, D.C., in 2012.
Skills and Expertise
Diane possesses strong skills in go-to-market strategy and project management. She has expertise in technical product communication, which facilitates understanding between clients and technical teams. Her experience in relationship management and business development for technology products further enhances her capabilities in her current role.