Esther E.
About Esther E.
Esther E. is a Customer Success Manager with a Bachelor's degree in Chemistry from the University of California, Santa Cruz. She has extensive experience in customer success and business development, having worked at Segment and Betterworks, and is recognized for her proactive approach and passion for learning new technologies.
Current Role at Segment
Esther E. currently serves as a Customer Success Manager at Segment, a position she has held since 2021. In this role, she focuses on proactively working with customers to help them achieve their goals. Her responsibilities include ensuring customer satisfaction and driving product adoption, which contributes to the overall success of the organization. Esther's experience in customer success allows her to deliver high-impact business value by leveraging her knowledge of new products and technologies.
Previous Experience at Segment
Before her current role, Esther E. worked at Segment as part of the Enterprise Growth team from 2019 to 2021. During this two-year period, she contributed to the growth of enterprise accounts, focusing on customer engagement and retention strategies. Her experience in this role laid the groundwork for her transition to customer success, where she continues to build strong relationships with clients.
Experience at Betterworks
Esther E. was employed at Betterworks from 2017 to 2019 as an Enterprise Business Development professional. In this role, she focused on developing business opportunities and fostering relationships with enterprise clients. Her time at Betterworks provided her with valuable insights into the enterprise software landscape, which she later applied in her roles at Segment.
Educational Background
Esther E. earned her Bachelor's degree in Chemistry from the University of California, Santa Cruz. This educational background has equipped her with analytical skills and a strong foundation in scientific principles, which she applies in her professional endeavors. Her academic achievements reflect her commitment to learning and understanding complex subjects.
Early Career at C2 Education
Esther E. began her career at C2 Education, where she held two positions. She served as Assistant Center Director from 2014 to 2015 and then as Center Director from 2015 to 2017. In these roles, she was responsible for managing educational programs and supporting student success. Her experience in education management helped her develop strong leadership and organizational skills.